Privacy Policy

Privacy Policy

Last updated: May 2026

At Saffara Foods, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or contact us.

Information We Collect

We may collect limited personal information when you voluntarily contact us, place an order, or interact with our website through email, phone, or WhatsApp. This may include:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order-related details
  • Any information you choose to share in your message

Our products are intended for purchase by parents or guardians, and we do not knowingly collect personal information directly from children.

How We Use Your Information

The information we collect is used only for legitimate business purposes, including:

  • Responding to your enquiries
  • Providing customer support
  • Processing orders and delivery-related communication
  • Sharing delivery details with courier partners for order fulfillment
  • Sending order updates through WhatsApp, phone, or email
  • Improving our products, services, and website experience

Payment Information

Payments made on our website are processed securely through trusted third-party payment gateways. We do not store your debit card, credit card, UPI, or banking details on our servers.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your information may be shared only:

  • With delivery partners for shipping and order fulfillment
  • When required by law or legal obligations
  • With trusted service providers necessary for website or payment operations

Cookies & Analytics

Our website may use basic cookies and analytics tools to improve user experience, website performance, and understand visitor interactions. Cookies do not provide us with direct access to sensitive personal information. You can choose to disable cookies through your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external sites.

Refunds & Returns

Please refer to our Refund and Returns Policy for information regarding cancellations, refunds, returns, and replacements.

Your Consent

By using our website, placing an order, or contacting us through email, phone, or WhatsApp, you consent to this Privacy Policy.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: contact@saffarafoods.com

Phone: 9846100303

Address:
13/235C,
Memuri P.O, Koppam,
Palakkad,
Kerala, India.