Shipping Policy

Last updated: May 2026

At Saffara Foods, we aim to deliver our products safely and on time. This Shipping Policy explains how orders are processed, shipped, and handled.

Order Processing

Orders are usually processed within 1–3 business days after confirmation. Orders are not processed on Sundays or public holidays.

Shipping Locations

Currently, we ship within Kerala and selected regions in India, depending on courier service availability.

Shipping Method

Orders are shipped through trusted third-party courier partners. Delivery timelines may vary depending on location and external factors.

Estimated Delivery Time

Estimated delivery time is usually 3–7 business days from dispatch. Delivery timelines are estimates only and not guaranteed.

Shipping Charges

Shipping charges, if applicable, will be shown clearly during checkout before payment confirmation.

Delivery Delays

Delays may occur due to courier issues, weather conditions, holidays, or unforeseen circumstances. Saffara Foods shall not be held liable for such delays.

Incorrect Address

Customers are responsible for providing accurate shipping details. Saffara Foods is not responsible for delivery issues caused by incorrect or incomplete addresses.

Damaged Packages

If your package appears damaged, contact us within 24 hours of delivery with clear photos of the package and product.

Non-Returnable Items

Due to the nature of food products, opened or used items cannot be returned or exchanged unless the product received is damaged, defective, or incorrect.

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